Business owners ask me this question all the time: Valeri, do I need a CRM? The quick answer is yes, a CRM, or Contact Relationship Manager is an essential tech tool to help your rapidly growing business build client relationships and boost sales.
A CRM, when used correctly, is more than just a database of names and phone numbers. For example, tracking details of conversations is one key way to use your CRM. Trying to keep all those points in your head is an exercise in futility. And your brain is not wired to do that much remembering.
In this video, I’ll share with you the 3 key ways you can use your CRM to keep your sales pipeline flowing with ease.